Field ExecutionUpdated Jun 01, 2026
RFIs (Requests for Information)
Raise a formal question to the design team, track ball-in-court and due dates, capture the official response, and link it to drawings and specs.
AudienceProject ManagerProject EngineerSubcontractor
Open in SyntectonAn RFI is a formal, tracked request to clarify or resolve a gap in the contract documents. Syntecton numbers each RFI, manages the distribution list, enforces the due date, and records the official response so the answer becomes part of the project record.
Create and send an RFI
01
Open RFIs and start a new one
Go to Field Execution → RFIs and click New RFI.
02
Write a clear question
Give it a specific subject and state the question precisely. Reference the affected drawing sheet or spec section.
03
Set the assignee and due date
Choose the Assignee (usually the architect or engineer) and a due date. The assignee becomes the ball-in-court.
04
Set the distribution list
Add anyone who should be kept informed.
05
Attach references and submit
Attach markups, photos, or sketches, then click Submit.
06
Record the official response and close
When the answer arrives, capture it as the Official Response. Review it, then set the RFI to Closed.
Troubleshooting
The response changes scope or cost
If the answer introduces added work, start a Change Order and reference this RFI so the cost trail links back.
An RFI is overdue
Open it and use Nudge to remind the ball-in-court holder.
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Related Articles
- 01SubmittalsManage product data, shop drawings, and samples through the review cycle — from creation and packaging to reviewer approval and distribution.
- 02Plans & SpecsManage drawing sets and specifications — publish revisions, compare versions, mark up sheets, and keep the field on the current set.
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